How to Place an Order

It just takes a few minutes to set up your account online.

We have over 38,000 items from which to choose. If there is a product that you do not see, just contact us! We're here to help you. If an item is discontinued, our customer service specialists can assist you in picking out a similar or replacement for that item.



Once you have finished adding items to your shopping cart you can proceed to checkout to make your purchase. You will receive an email confirmation of your purchase shortly thereafter.

Don't forget to use the Favorite's List and Quick Order form features the next time you place an order!

Payment options

Credit Cards


We accept the following major credit cards: Visa, MasterCard, Discover, and American Express.

Purchase Orders/Terms
In addition to all the major credit cards, we accept purchase orders from qualified corporations, educational institutions, and government agencies. All purchase order terms are Net 30 days. Re-seller's or Tax Exempt certificates should be sent by fax at the time the order is placed to avoid sales tax charges.

Shipping & Delivery

  • We have 40 distribution centers nationwide, and that means that 9 of 10 customers live in areas we service and in most cases should receive their orders within 1-2 business days.
  • Expedited delivery times for each item are based on orders placed before 5 p.m. EST, pending credit approval and product availability.
  • Orders placed on weekends, holidays or after 5 p.m. EST Monday through Friday (business days) will be processed the following business day.
  • Deliveries will be made between 8 a.m. and 5 p.m., Monday through Friday. Residential deliveries via UPS are made until 7 p.m.
  • Stocked items are usually delivered the next business day within local trade areas when the order is placed before 5:00 p.m. EST. Orders placed after 5:00 p.m. EST time will also require additional delivery time.
  • Products shipped via third party providers, such as furniture and large or heavy items require longer delivery lead times.


Shipping charges:

  • Delivery is free within our local area.
  • The minimum order for FREE Shipping outside of our delivery area is $50. Orders less than $50 will incur an $8.99 shipping charge.
  • For items that are unable to ship via UPS, such as furniture, shipping charges will be quoted on a per shipment basis. You will be contacted if these fees apply to your order.
  • We are unable to ship to P.O. Boxes and an alternate ship to address will have to be provided by the customer.

Taxes
We charge….Taxes are collected at a rate of 6% in Maryland & Pennsylvania. Taxes West Virginia.

Backorders & discontinued products
You will be notified if an item you ordered becomes "currently unavailable" or discontinued by the manufacturer. One of our customer service specialists will gladly assist you in picking out an equivalent product. FPO/APO orders DO NOT qualify for free freight. APO and FPO orders will be charged additional freight. We are unable to accept orders from or deliver to inmates at correctional/prison facilities.